Mail Config Help



E-mail Forwarding:
The E-mail Forwarding section allows you to configure how the UCwebhostmail servers route the mail that is received for your domain. With E-mail Forwarding, you may set up mail received at your domain to be:

forwarded to any non-UCwebhostaccount or external addresses
stored in a UCwebhostPOP account, or
sent to an auto-responder.

Main Mail Box
This is the primary or default address to which all mail sent to your domain will be forwarded. This field can not be left blank. The default address will be your domain username until you choose to change it. Incoming mail that is not otherwise forwarded will be directed to the Main Mail box. This means that if you would like several addresses to all be forwarded to the same location, all you have to do is configure your Main Mail Box to point to that location. For example if you change the Destination to "yourpreferreaddress@yourisp.com" all mail addressed to your domain (that is not otherwise forwarded) will be sent to your e-mail address at your ISP.
Forwards

Name Box:
The top box in E-mail Forwarding section specifies the address at your domain that will be forwarded to the destination listed in the bottom box. Enter the e-mail name you want to create at your domain in the Name box � for example � bobsmith (@yourdomain is understood so do not enter your domain name)

Destination Box:
You may configure mail to be sent to a variety of destinations.

External Addresses:
Use the full e-mail address "yourE-mailaddress@yourisp.com" as the destination. Mail to an external address is immediately forwarded when it is received (unless an error is encountered while trying to re-send the mail). In the case of an error, the UCwebhostmail servers will notify the sender and continue to try to deliver the mail for up to four days.

UCwebhost POP Accounts:
To forward mail to a POP account, simply enter the name of the POP account as the destination. Do not add your domain name to the POP account name (bobsmith@mydomain). It will cause errors with the server mail script.

Multiple destinations: To forward your e-mail to multiple destinations, separate the destinations with a comma (,). Note: The mail server records new configuration change instantly;

POP Accounts:
The POP accounts are mail boxes that reside on UCwebhostservers. They serve as a convenient way to manage messages sent to your domain. You may set up a mailbox (POP account) for each person associated with your domain, however, if these people already have e-mail addresses with their Internet Service Providers (ISP), it may be more convenient to simply forward the mail directly to their current addresses by using the Forwards section above.

Account name
This is the login name that is used to access mail stored in the POP account The POP account is simply a receptacle for mail and may have a completely different name from the e-mail address you wish to use.

The POP account is physically located on the UCwebhostservers and must be given a name that is unique among the thousands of POP accounts that reside on that server. If you choose a name that already in use, the server will prompt you to select another name.

Since every POP Account requires a Forward and you want your e-mail address to be chosen-name@yourdomain, don�t be too concerned about the actual POP Account name. No one will see it. It only shows up in your e-mail client software as Account Name or User Name. Don�t waste time trying to come up with a POP Account name that is similar to the name you want for your forward. Instead, choose something simple, like an abbreviation of your domain name and add a number for each successive POP Account � for example techtalk1, techtalk2, etc.

As an example, joe@yourdomainname may forward to a POP account named joe1234. People will send mail to joe@yourdomainname, but to retrieve the e-mail from our POP server the joe1234 Pop account name must be used to log in. No one on the outside sees the POP account name � just the e-mail address @ your domain.

Password
The password field controls what password is used to access the account. Remember to always use strong passwords that are not similar to the name of the account or easy to guess. We suggest that you select a password of at least 4 numbers and 2 letters, like '1234ab'.

Retrieving POP Account Mail
To retrieve the mail in a UCwebhostPOP account, use a mail client of your choice that supports POP (Post Office Protocol). In your e-mail software configuration,Show the incoming mail server as mail.yourdomainname (don't forget to add .com/.net as apppropriate). Select Pop3.

The SMTP or outgoing mail server should be the SMTP server of your Internet Service Provider.
If your ISP will not send mail with a domain name other than its own you may use mail.yourdomainname as your outgoing or smtp server name.

The POP AccountName is the name of the mail box (like joe1234 above).

The E-mail address or return address will be your forward name (like joe@yourdomainname).

Auto-Responders:
Auto-responders are e-mail addresses (like forwards) at your domain that will automatically reply with a text message created by you. You might use an auto-responder to provide:

Frequently requested services such as catalogs-by-e-mail.
A front level greeting to provide instant acknowledgement of your receipt of the sender's message.

Auto-Responder Name
The name you select will be the e-mail address for this auto-responder (such as: info@yourdomain). You may not use a name that has already been chosen for a forward unless you delete the forward first.

Notification Address
This is the e-mail address that you want to be automatically notified when your auto-responder receives an e-mail. The auto-responder robot will send you a message containing the e-mail it received. This notification address may be:
Your Main Mail Box name.

Any of your Pop Account names (do not add @yourdomain) Important Note: you can not use a forward (use its destination instead) as a notification address because it will create mail loops (recursions) that will cause your mailbox to malfunction.

An outside e-mail address.
You may not have multiple notification addresses on an auto-responder.

Content
You must enter the text for your auto-responder with our on-line editor, specifying the headers of the message in the From and Subject boxes provided.

Changes
You may change the name, modify the content, change the notification address or delete the auto-responder entirely after it has been set up. Changes to the name and notification address must be made prior to clicking the change button.

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