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Am I stuck in a Contract with you if I sign up for a hosting account? What if I cancel early?You do not have a Hosting Contract with us. You may cancel your account anytime and receive a...
Views: 7285
Can I change my username after registration?No, you cannot change your username after registration. Our servers automatically assign a...
Views: 5850
How can I get SSH/Shell access on my account?In order to enable SSH for your account, log in to the Client Portal and select the My Services...
Views: 13276
How do I cancel my account?Log in to your Client Portal, click on "MY SERVICES" link located on the top of the page. ...
Views: 12558
How do I upgrade or downgrade from my current plan?You can now Upgrade or Downgrade your current plan by logging into your Client Portal, click on...
Views: 73
I didn't get my welcome email or have since lost it. How can I have it resent?The welcome email contains your site's IP address, name servers, control panel login, and getting...
Views: 49
I have site with adult content that I want to host with your company.We do not allow: Pornographic sites - Pornography is defined by UC Webhost to be sexually...
Views: 8207
What is your service level agreement uptime, and do you have a 99.9% uptime guarantee?You can view our Active SLA here.
Views: 6183
What types of technical support do you offer me?Email, Live Chat, and Support Ticketing Support. We do not offer support for 3rd party...
Views: 1294
